After a Short Run, M Restaurant Closes
The southern-style, upscale restaurant owned by Kentucky-native Missy Crovetti opened in the summer of 2011 in downtown Highland Park.
M Restaurant, located at the corner of Central Avenue and Green Bary Road in Highland Park, closed last week.
The southern-style, upscale restaurant owned by Kentucky-native Missy Crovetti opened in the summer of 2011.
"We were disappointed to see they had closed their doors to the public," said Highland Park Deputy City Manager Ghida Neukirch.
The city is currently working with the building's property owners to find leads for new businesses.
"We are taking proactive measures to find businesses that compliment our business community," Neukirch said.
M marks the third recent restaurant closure in Highland Park, after Corner Bakery and Stashs. The trend is consistent with the Chicago area at this time of the year, according to Neukirch. The holiday season is traditionally a slower time for businesses, and that combined with the fact that a lot of leases are up leads to business closings.
"It's definitely not unique to our community," Neukirch said.
The Deputy City Manager said she did not think the shuttered Highland Park Theatre played a role in the recent closings. Some Highland Park residents, like real estate developer Jon Plotkin, told Patch earlier this year that the closed, city-owned theater would hurt downtown businesses.
"Going into the holiday season with a dark space at that end," Plotkin said, "Does not bode well for merchants up and down the street."
Neukirch said that the downtown offers ample activity to make up for the theater. She pointed to the recent opening of Perchance Boutique in Renaissaice Place as an example of new businesses bringing new activity to the city.
Downtown merchants also got together last weekend for a holiday event to attract shoppers to the area, and The Music Theatre Company continues to attract crowds with its performances.
"There's still a lot of draw to the community," Neukirch said.
Editor's note: Patch will be reaching out to M's property owners as part of its continued coverage of businesses opening and closing in Highland Park. Have an idea of what should fill in that space? Leave a comment below.
MS
6:49 am on Wednesday, December 12, 2012
"We are taking proactive measures to find businesses that compliment our business community," Neukirch said.
STOP IT. STOP IT NOW.
I'm sick and tired of reading about how our elected officials are reaching their hands into our pockets to raise our property taxes (again), and then we have the statement above. Find a tenant. One who will employ people and who will pay taxes. Period. If it's a chain fine. If it's a bank. Fine. We need to stop doing things against taxpayer interest and start doing things to foster a positive economic community.
AK
9:01 am on Thursday, December 13, 2012
Why would any chain go in HP is beyond me. And I have hard time finding the bank name that is not available in HP. Downtown is nothing but a bank district
Standards
7:08 am on Wednesday, December 12, 2012
What possibly can elected officials do to help bring in businesses other than tax incentives (agree, at our expense), but is this the case or are they just giving inane sound bites? M restaurant was way overpriced, food was just average, I ate there once and thought it was way too expensive for a tiny restaurant with no ambiance to charge-our table had a view of the window into the kitchen, and for $30 an entree, hell no. I'm sure this had something to do with their not lasting, which its always sad when businesses fail, but, to try to be something they're not and think people will pay Gold Coast prices out here for that- perhaps had they altered their menu and reached out to promote themselves it could have had a chance.
Steve S.
8:38 am on Wednesday, December 12, 2012
Unfortunately this is accurate. The owner was very nice. The food was average at best, too expensive, no water on the table, no bread on the table, and truly unfriendly unknowledgable waitstaff. The cook was great, he was the only personality the place had.
TJ Wheeler
10:05 am on Wednesday, December 12, 2012
@standards -- our elected officials can help in numerous ways. For example, they can foster a great community that will attract businesses to HP. We don't need to give away tax incentives to bring businesses in. We need to have a well developed community. The landlords can help with this -- they obviously do not make any money when their buildings sit empty, so it is in the City's best interests to work with the landlords to get tenants in there properties.
AK
9:04 am on Thursday, December 13, 2012
Four entrees were priced @ $13 - $18 and three @ $24 - $28, but the view obviously killed it before the price did.
David Greenberg
3:35 pm on Thursday, December 13, 2012
The problem is that as soon as the incentives run out, so does the business. I've seen this time and time again all across the Country. If the business owner believes that their concept is so wonderful, let THEM fund it themselves and take the risk. There's absolutely no reason why the taxpayers should shoulder any of the burden whatsoever.
We already built the infrastructure so they can tap into it. Anything else is just being a schnor.
Larry Jones
7:20 am on Wednesday, December 12, 2012
You are really one angry person, whats with you?
Richard Heineman
7:42 am on Wednesday, December 12, 2012
The location on the Northeast corner of Green Bay and Central gets little foot traffic and you have to park in the Garage as there is little street parking within a block of the location. This is a terrible spot for a restaurant and not great for retail. None of the many businesses to locate there have been able to survive. Lets consider this to be a redevelopment site. Can it be combined with another lot to allow for an office building?
Benny G.
10:32 am on Wednesday, December 12, 2012
Best comment here. No parking, no foot traffic. The only thing nearby is the VFW which is a dead use. The retail spot to the East is in use so no way to grow there.
David Greenberg
11:59 pm on Wednesday, December 12, 2012
I agree. This has always been a poor place for any business. Something with it's own parking underground might do better - if it's not easy for shoppers to access, chances are it's not going to get visited. What was it that was said about location, location, location?
Blanche Holleb
8:31 am on Wednesday, December 12, 2012
Jon Plotkin is absolutely right. Business, especially the restaurants east of St. Johns, have been affected in lost revenues, by the closed Highland Park Theatre. People loved the convenience of parking once and then walking to all the nearby restaurants after the movie let out. Now they are probably at Northbrook Court. Let's do all we can to bring back the theatre and business back to Highland Park. Just ask the restaurant owners, what a change this closure has made to our part of town.
Steve S.
8:45 am on Wednesday, December 12, 2012
There have been no restaurant closures east of St. Johns since the closure of the theatre. There has also been an opening, In the Raw. All the other closures occured within 1 block of the Renaissance Theatre which is open and has a parking lot. Your comment makes no sense, sometimes businesses that are run poorly close up, and sometimes it doesn't make economic sense for a business to continue. Businesses that are run well, will continue to do well, it might be tough, but they will survive. Just ask Country kitchen, perfect blend, norton's, vibe at 1935, yummy bowl, cafe central, hot tamales, sushi kushi.........
Stuart Senescu
9:55 am on Wednesday, December 12, 2012
I don't think there are any restaurants at Northbrook Court (except perhaps PF Chang) that target the same markets that might appeal to Highland Park adults. The parking lots at NBC are huge and you can easily park the equivalent of 2 HP City blocks away from the AMC theater entrance. Let's hear from City Hall on what is going on with the negotiations for redevelopment of the decrepit HP Theater. Let the market place and not tax incentives determine what businesses want to come to Highland Park. As the recent article on the Patch revealed, there are a lot of high earners in HP, that should be enough of an incentive for business to open. If not, tax incentives just tilt the table in favor of newcomers and do nothing for the business owners that have been in HP for years and have developed a loyal following. As for the M location, its not particulary an inviting corner with all the traffic. Perhaps a nice fountain.....oh wait there is one on the other corner...
Deborah Brill
9:20 am on Wednesday, December 12, 2012
From what I understand, Perchence is a holiday pop-up shop, only to stick around until the holidays.
Moe @ the Buck
9:37 am on Wednesday, December 12, 2012
I have to say, when Steve S. is right, he's right. Good call. I've been to the HP movie theatre 100 times in my life. The last thing I wanted to do after sitting in those uncomfortable seats was sit down at a local restaurant. Just sayin.
Vicky Kujawa
9:46 am on Wednesday, December 12, 2012
Wanna see the future of Obamanation? Take a nice, leisurely stroll through Long Grove.
Benny G.
10:35 am on Wednesday, December 12, 2012
People do not drive down the Edens and exit Central Avenue East to dine in HP. They do not drive from the South along Greenbay Road either. The eateries must be supported by the people in HP otherwise they fail. HP will never be a destination restaurant location.
Daniel
11:17 am on Wednesday, December 12, 2012
M closed at least a month ago.
Daniel
11:25 am on Wednesday, December 12, 2012
Whatever happened to Panera Bread opening a store? thought the city said it was going in the two empty stores south of Michaels. The stores have a for rent sign in them.
Bob Levi
11:53 am on Wednesday, December 12, 2012
Since the author of this article asked for restaurant suggestions, here's one: How about a nice Greek restaurant? Not a Greek-owned coffee shop. A good one will have great food at reasonaable prices. Last night a friend in the city invited me to join him for a Bulls Game. We went to the Greek Isles on Halsted. He had the Meditteranean sea bass for $20 and I had the griled calemari for $14. The Greek Isles has been around "forever" and goes to proved that all you need to succeed is a good product with reasonable service and fair prices. Too many people starting businesses, even those that aren't restaurants, don't realize this basci business fact. I believe that Chicagoans and other midwestern folks work hard for their money and like to have value for what they purchase. These issues are even more important in tough economic times.
AK
12:12 pm on Wednesday, December 12, 2012
M had Sea Scallops for $13 and Norwegian Salmon for $20.
Richard Heineman
3:04 pm on Wednesday, December 12, 2012
We had a Greek restaurant on Roger Williams and it moved out of town
AK
12:00 pm on Wednesday, December 12, 2012
To Steve S,
You are the only one who made sense to me. You are not in food service by any chance, are you?
Steve S.
10:51 am on Saturday, December 15, 2012
Thanks, no I'm not, but I do work in Highland Park in a service business. I have watched business and restaurants open and close around me for 19 years. When Norton's opened, everyone said they will be gone in a year. The owners, learned their customers names, took the feedback and really changed menus to adapt. Today the business is still healthy (at least from the standpoint of seats filled.) As far as people coming from somewhere else to eat in HP. Yes, that will happen. I live in Deerfield, I eat out 3 nights a week, if the food and service is good, I will travel to HP, lake forest, lincolnshire, winnetka, evanston, and chicago.
D'skidoc
7:05 pm on Sunday, February 10, 2013
Of course you will Steve, 'cause there aint jack in DF.
Cliff Hanger
12:35 pm on Wednesday, December 12, 2012
"We are taking proactive measures to find businesses that compliment our business community," Neukirch said.
Really? Does that mean more overpriced, fake "bling" where there once was a book store? Take a look at the north shore census and see what 'burb isn't at the top, or even in the running... time to go back to being the place we once were and stop whoring out to anything that (momentarily) pays the rent?
How about a hardware store?
Old H.P.
11:57 pm on Wednesday, December 12, 2012
I am hanging with you cliff hanger good call.
Oreo Pie
12:42 pm on Wednesday, December 12, 2012
Not all families in Highland Park have lots of money. Many families have experienced having their breadwinner lose their job. Also, families cannot afford places like M. We need more restaurants that cater to families and that charge reasonable prices. It would be great to have a deli in downtown HP (like Max's), a Cuban restaurant, an independent sandwich place (like Bourgois Pig in the city)-something other than Chinese, upscale and generic (e.g. City Park Grill).
Kate
10:29 am on Sunday, February 10, 2013
You have to be able to support a mixed bag of eating establishments. Some adults do want to go to restaurants that don't cater to screaming babies and unruly kids...preferring a grown up menu and atmosphere. There are enough family oriented restaurants in HP.....
AK
12:09 pm on Sunday, February 10, 2013
Kate, are you looking for a fresh "grown up menu" or you want to offer one?
David Greenberg
6:15 pm on Sunday, February 10, 2013
Sure adults want to go to restaurants where the screaming kids aren't - but you need to have a base of customers from which to draw. Service, product, price, parking, additional attractions, etc. all need to be in place in order to attract and retain customers. A lot of higher-end places have valet parking, or have easier transportation to/from the location.
The traffic in downtown/uptown HP is, and always has been, a nightmare. It's not right off the highway - there's a bunch of stoplights in between, and a cash-grabbing red light camera on 41/Park Ave to contend with. Green Bay Road turns into a nightmare for traffic as well - lots of stop lights, essentially two lanes only so it backs up when someone wants to turn. Ravinia Traffic is absolutely ridiculous at times.... Southbound traffic on GBR goes right by Highwood with a large number of restaurants, so that's something else to contend with...
There's some nice restaurants up in Lincolnshire on Milwaukee Ave. Sure the traffic up there can be nighmareish at times, but you can valet if you want, and after eating head on over to the Lincolnshire Marriott to catch a show. There's restaurants all up and down Milwaukee Ave because the traffic counts support it. If I recall correctly, the traffic count at Milwaukee and Deerfield/Riverwoods Road is something like 45,000 vehicles per day....
Moe @ the Buck
1:26 pm on Wednesday, December 12, 2012
My choice for best family food at reasonable prices has and always be.............."Players Grill" in Westside Highland Park. The food is always hot and the insults are free. That's my kinda place. The Have a wide variety of food and they deliver far.
AK
9:11 am on Thursday, December 13, 2012
my kinda place and do I get couple coins to promote it
Daniel
3:18 pm on Wednesday, December 12, 2012
M has been closed for over a month, author had no idea. He is right on top of the business pulse in HP, said it closed last week. Black Cat Cafe opened in Port Clinton where the Starbucks used to be. Another pricey place, so far they serve way over priced coffee and pastries. Also beer and wine at night. I give it 6 months with the rent they must be paying at Port Clinton.
AK
9:26 am on Thursday, December 13, 2012
"Author had no idea". He got an idea from the Available sign in the front window last week.
But space has been available on the HP city web page for well over a month. And, of course store was closed and it was dark, but who would notice that fact
Daniel
9:31 am on Thursday, December 13, 2012
It was closed by Halloween if I remember correctly.
David Greenberg
12:02 am on Thursday, December 13, 2012
Rumor has it Corner Bakery closed because the rent went up when a new owner took over the building. Rising rents in this economy = closed business.
TJ Wheeler
12:43 am on Thursday, December 13, 2012
It was somewhat of a combination of the building owners (Imperial Realty) wanting annual CPI rent increase adjustments and Corner Bakery starting at the negotiation table with wanting a 20% reduction due to "economic hardships". They could never come to agreement. CB did offer all their full-time staff positions at other restaurants. This is hearsay but my source is reliable.
AK
9:29 am on Thursday, December 13, 2012
Rumor has it Corner Bakery was pretty empty for a long time before closing as no one was buying anything there. And building was advertised for lease for a long time before closing.
BTW, Las Palmas space is available in the same way... if you read
Daniel
9:29 am on Thursday, December 13, 2012
Not true. Imperial has owned that building forever and still does.
TJ Wheeler
10:11 am on Thursday, December 13, 2012
For those who are interested, landlords tend to advertise their space as available before a business moves out. In many cases we put it in our leases directly giving us time to market the space. Imperial advertises their listings here: http://www.imperial-realty.com/pdfs/BlastPDF.pdf
Just because it is offered does not mean it is available. You need to contact the listing agent and see what's going on with the space. It's likely there are other negotiations going on, or they are waiting on approvals from the cities and villages, zoning commissions, building departments, etc....
TJ Wheeler
10:14 am on Thursday, December 13, 2012
....and to add to my last comment, just because there is a sign in the window in the space the business is located in does NOT mean the business is "going out of business". It could mean a number of things, so just because you see this these listing sheets or signs in the window, don't jump to conclusions about the business.
David Greenberg
3:39 pm on Thursday, December 13, 2012
No matter what you call it - it's still higher rent. This economy stinks, the foot traffic in that place was OK at times, but not what I'd call a bang-up business. Add in the fact that restaurants have to pay more for food because of the genius decision to turn corn into fuel (but I digress...), higher insurance costs due to whatever events happen around the world, etc. and you get to a point where it's just not worth it to run the business any longer.
Raising the rent just because another year went by is a nice concept, but during a recession? Come on. Talk about cutting off one's nose to spite the face.
Pamela Hillman
7:33 am on Thursday, December 13, 2012
I see the comments range from blaming the city, the landlords, and the restaurant owners; all businesses need customers. It's a tough business being a small business owner; we all need the community support. If the restaurants in question had that, they may still be open.
Richard Heineman
9:06 am on Thursday, December 13, 2012
We should always shop local if it is a viable option. Not only does it support local business keeping them viable and available, but often they employ locals. Add to this the fact that their business contributes to the local sales tax revenue and offsets property taxes.
AK
9:22 am on Thursday, December 13, 2012
Greedy landlords will soon start competing against each other for the tenants.
Carl Lambrecht
7:44 am on Thursday, December 13, 2012
If Wisconsin were accross the street.. It would be worse. Too many taxes and taxing bodies.
AK
9:16 am on Thursday, December 13, 2012
Who need Wisconsin, Highland Park people love to complain a lot, but then they end walking three blocks to spend $8 in Michaels for greasy food anyway and they are happy
Redhead
9:25 am on Thursday, December 13, 2012
The restaurant M was very good with a lovely owner who deserved to be patronized. They had a wide range of choices that would appeal to most any palate. It's sad that they've closed. I agree that the location is a bit of a problem as people are often too lazy to park underground and walk a block or two. As much as we eat out (which is a lot), we didn't go to M often as it was an expensive place to eat during the week. The same is true for Benjamin (which is very good) and Moderno (which has nothing plain enough for us!). I would love to have another casual place for lunch or dinner like City Park Grill or Nortons where one could go for a salad, a sandwich, or a regular meal and not break the bank, and a place where one can get in and out and not spend hours eating. I think the problem has to a great extent been the nature of the restaurant placed there. In addition, the kitchen and stove there is very small and negatively impacts service. The other thing I think that needs to be considered when attracting businesses to downtown H.P. is the type of business - don't put two cupcake places across the street from each other - one is bound to fail, if not both. Don't put a ton of children's clothing stores in the same block, or ice cream shops, etc. as eventually one ofr more will close.
Old H.P.
9:45 am on Thursday, December 13, 2012
I never went to “M” but I did buy paint at Inman’s paint. And my suits have a Fells tag in them. The problem is multi-faceted from landlord’s high rents to a small businesses inability to purchase their property .Also the high cost to having employs is crippling, with shrinking margins and higher tax liability’s odds of success are even further reduced. I have always considered myself a loyal H.P. shopper, not because I want the taxes to stay local but that I like the business owners. Slowly I have watched the down town become a frivolous shopping mall that lacks one big thing, something I actually need.
Moe @ the Buck
9:58 am on Thursday, December 13, 2012
Nooooo! Not Las Palmas too! Are they closed yet? I'm going there right now for some skirt steak and gulf shrimp. Well, I'll miss Mel, but I'm sure he'll be at one of the other many locations.
David Greenberg
11:53 pm on Thursday, December 13, 2012
If this is true, it couldn't happen soon enough. Back in the day La Palmas had good food and service - I and my friends had a lot of parties and events there. As of the past few years, the food isn't anything special, and the service is lousy.
Try Blue Grass - great food, friendly EVERYBODY (esp. the owner and Chef), and the service is great. Prices are decent too. It's off the beaten path by the Police Station, but it's survived because everything is good. Bad restaurants win the Darwin Award.
Old H.P.
10:11 am on Thursday, December 13, 2012
Another quick point, when our last mayor started the buy local hype, he had the city buy a fleet of Toyota Prius’. I keep driving around the city looking for the Toyota dealer??
J
10:20 am on Thursday, December 13, 2012
why don't they close Central Street to traffic and turn it into a Pedestrian mall. if you
make it similar to lincoln Road in Miami. Brick it and make it an inviting place to hang out. you really cant drive down central St anyways its always to crowded... and all you will loose is two dozen or so parking spots.
AK
11:43 am on Thursday, December 13, 2012
Must be a great location. Otherwise why would so many people respond and complain about everything.
Stuart Senescu
12:04 pm on Thursday, December 13, 2012
To paraphrase a Yogi Berra attributed quote "Central Street is so crowded, no one drives there anymore.
Steve Handwerker
2:11 pm on Thursday, December 13, 2012
We will miss M.! It was a wonderful restaurant with wonderful people -- Missy and team -- and fantastic food and environment!
Steve Firestone
3:32 pm on Thursday, December 13, 2012
This is Highland Park. If we wanted parking garages, we'd live in the city. More parking spaces have been needed since before Port Clinton went in. So many people complained that there would be less parking, when we needed more, that the city stated that they were proud that they only lost 3 parking spaces after it was done.
The city just doesn't get it. When you go to Northbrook mall, you know you will find a space, and not have to go into a scary/dangerous garage. And now we hear that the HP Theater redevelopment is going to eliminate a lot, then create a garage across the street. I wonder what kind of tax incentives they will offer to businesses when that street starts blacking out.
David Greenberg
3:45 pm on Thursday, December 13, 2012
I've never really thought of PC or Rennisance Place garages as being scary or dangerous. Northbrook Court has a lot more acreage to use for parking. We're kinda limited in HP - unless we start tearing down all sorts of existing structures.
We do have the ability to build upward - taking that parking lot over by the Theater and turning it into a multi-story parking deck isn't a bad idea. Engineering it so that extra levels can be added in the future would be a good idea as well. Then when you need more space - get out the crane and start adding decks.
Same deal with the parking lot over by Michael's - it's ripe for a deck to be put in... Engineer it the same way and stay ahead of the curve...
AK
4:20 pm on Thursday, December 13, 2012
How can business succeed here?
Underground garage - scary, above ground parking - more than a block away
Food - too expensive, at least, Sunset Foods is cheap
View - isn't what I was looking for
Waiter - bad, no waiter - even worse
Cars - are still allowed to drive on Central Street which is not brick paved too
Property Taxes - out of control
Lease rates - highest ever
No way, new biz can make it here, especially food and especially these days.
More restaurants to suffer and more to fold.
Benny G.
4:50 pm on Thursday, December 13, 2012
My God you people are missing the point! it's not the rent or incentives or parking....you could add a thousand spaces and places like M and CB would still be dust. What needs to be added is fannies into the seats of these restaurants. Adding parking does not equate to adding fannies! HP is not nor ever will be a destination restaurant location. Drop the rock!!
Steve S.
5:04 pm on Thursday, December 13, 2012
Wrong, if the food is good, priced well for what you get, and the service is good, fannies will fill the seats and people will travel to get there.
TJ Wheeler
5:09 pm on Thursday, December 13, 2012
My wife and I go to Evanston and Highwood all the time for dinner and we don't mind walking to the restaurant or taking the train...
TJ Wheeler
5:17 pm on Thursday, December 13, 2012
And this is a better point .... my wife refuses to go to Benjamin because one day we went there -- right around the time they opened -- and got the worst service from the Maitre d' when taking us in. They were half full on a weeknight, I had a reservation for 2 with a Restaurant.com coupon. We decided to bring our 2 year old daughter (very well behaved) and leave our older one with my wife's parents. We got the worst service from her about adding a 3rd seat for our daughter. Excuses like "sorry we are full and can't accommodate the child". We went to Potbelly instead, where I hopped on my phone and looked at their OpenTable available seats and sure enough they had plenty of room. Never going there again. Stuck up service.
Steve
9:52 pm on Thursday, December 13, 2012
My feelings do not fit in one post so please bare with me and read this in sections.
I have read enough of these comments and they are driving me batty.
The reason a business goes out of business is because the residents of the town and the surrounding communities don't support it. Plain and simple. Now if this restaurant did not do a good job with the food or the pricing then they hung themselves.
I am so sick of hearing how bad everyone feels when a business fails in their neighborhood. But I have to ask you, When was the last time you went and supported the business that failed? Without the communities support no business will succeed.
To the individual who said get a business in the space no matter what it is... Guess what, your position on saving the taxpayers by getting any old business in the space, especially a bank that pays zero taxes to the city, certainly will not keep the politicians from raising your taxes. You need a business that contributes to the city's economy to keep the city from reaching in your pockets. That is why the city gets involved and attempts to choose wisely. And as far as the chain businesses are concerned, they are already over saturated in this area. We need mom and pop places back again. People love to shop at places with varied goods and services, based upon the owners taste and personality. Do you get that from a chain or big business? No!
Steve
9:53 pm on Thursday, December 13, 2012
I can tell you from experience in Highwood that to many like businesses are the problem here. To many Dry Cleaners, To many Chinese restaurants, To many Latin Markets, To many Liquor stores, to many Hair Salons, etc... When to many of any business comes to an area then none of them will do well. There are only so many customers to go around in a market area. Which means none of the businesses get the amount of customers they need to do well. Which is another reason that cities who wish to thrive, pay attention to who and what is allowed to open within the city's boundaries. It is in the best interest of the city, it's residents and it's businesses.
Has anyone brought up the current state of the paranoid economy? Nobody is out spending anything but what they absolutely have to this year, and in recent years as well. There is a huge fear of what the economy holds for us as citizens in the coming years. So until Chicken Little stops running around telling everyone the sky is falling the economy will not get better.
So long as we all hold our purse strings so tight and do not go out and support these businesses, they will continue to fail and, consequently the economy will still suffer. We need currency to change hands in order for a free market economy to thrive. So get out there and spend some money folks.
Steve
9:53 pm on Thursday, December 13, 2012
As far as the suggestion for a Greek restaurant, Here Here!! The Greek restaurant you spoke of on Roger Williams in Ravinia was years ago and it was called the Agean Isles, it was outstanding. So was Yannis OPA in Highwood, but both suffered lack of customer disease. The demographic of this area has one problem, If you draw a 5 mile circle around a business location in Highland Park, Highwood, Lake forest, Lake Bluff, Glencoe etc... at least 1/3 of that circle is going to be out in Lake Michigan, and fish don't go out to dinner or lunch. So the locations have a disadvantage from the get go. All the more reason to need the communities support.
So while everyone is trying to figure out why all these businesses are closing, look in the mirror, are you supporting them? Or are you going to Costco or Sam's Club where you can get that Hot Dog and a drink for a $1.50 . It seems the only way to get a customer these days is to price your services or products so cheap that you as a business owner loose money. And last I checked, that was not a formula for staying in business. Businesses like Costco can afford to have lost leaders like the $1.50 hot dog and drink, because they are making up the difference on that bulk bag of Oreo cookies you are taking home, or the gross of frozen potato skins that are going to crowd everything else out of your freezer! Most small businesses do not have that ability.
Old H.P.
10:51 pm on Thursday, December 13, 2012
I wish you luck Steve, you are preaching to the choir here. The race to the bottom is now in its final stages. We live in the land of the over educated and under informed, the feel good voters that pay contractors 15 bucks an hour and scream that the government need to pay for health care.
David Greenberg
11:49 pm on Thursday, December 13, 2012
I'll tell you what - SERVICE is what I value most of all. Then the product, then the price. Everyone's got the product, everyone knows everyone else's prices. The way you differentiate yourself is via SERVICE. I went to a local restaurant in Highwood this evening for dinner with about 50 of my closest friends - the fare was OK (nothing to rave about), the service was slow. Will I go back? Not bloody likely. there's a million restaurants to choose from, and if all else fails, I'm a good cook and don't mind doing it so I don't need to pay for bad service or food.
Ted Holleb
10:30 am on Saturday, December 15, 2012
Steve,
As a Highland Park restaurant owner struggling to keep going. I could not agree more. To fill our seats we are couponing and grouponing our businesses into a hole we hope we can crawl out of. We do have wonderful regulars from Highland Park that try to support us. Unfortunately pulling from a Highland Park is not enough these days. There are many restaurants and businesses to support. We need to be pulling more customers from outside our city as well. Losing a theater or a major retailer only hurts our chances of bringing traffic from other communities. I wish more people would talk to us in person about what they dislike about our restaurants so we can improve to keep you coming. Reading some of the negative comments about our restaurants here isn't a way to help us improve. We all have web sites with email addresses and I for one would love to hear what you would like to see on our menu. Service issues need to be addressed as well. We want you to be happy and I can't tell you enough how much we relay on your feedback to improve. Everyone needs to help each other in these tough times. We only hope to survive until things improve for all of us. Please let us know what we can do to keep you as our guests.
Steve
9:54 pm on Thursday, December 13, 2012
I am a business owner in the area as well and I can tell you business visit frequency has gone down steadily for the past three plus years. Most of us are hanging on by a thread. This year is the absolute slowest Holiday season I have had in my career. And I have been plying my trade since 1979. So I know my product and service are up to par. I watch my competitions prices closely and I know I am competitive. This is why as business owners we are so bloody frustrated. We love what we do, but we need your support.
Hope and Change were promised during the campaigns... Hope for some change in my pocket is all I have seen so far. I wish I had a better and more hopeful outlook. But until something changes the only light I see at the end of the tunnel is a train coming my direction.
So prove me wrong and listen to American Expresses new small business campaign. Read the Holiday signs Highland Park has put up, Get out and support your local businesses if you want to keep your city healthy and the politicians out of your pockets. We will gladly pay our share of the sales tax to the community that supports us. But without support from the residents of the towns we have our business in, then we are dead in the water and your taxes will likely go up.
Let's all have a great Holiday Season this year, Go out and patronize your city's local businesses with great frequency and stories like this one will become a thing of the past.
Thanks for listening.
David Greenberg
11:45 pm on Thursday, December 13, 2012
It depends on what you do or offer - but consider expanding your customer base via the Internet. If you can ship what you sell, start advertising on the Net and consider the whole World (or at least the whole Country) your "neighborhood".
The price of gas, food (affected by corn being turned into fuel), and a myriad of other issues mean that if someone doesn't have to go out of their house to get what they want, and they can get it delivered - they're probably going to do that - especially if the price and shipping costs are right. No traffic. No parking. No gas. You know what it is, it shows up at your door when you want it there. What's the advantage to shopping in a brick/mortar store again?
AK
9:55 pm on Thursday, December 13, 2012
Oversupply of high end stores during the worst economic downturn.
Benny G.
10:02 pm on Thursday, December 13, 2012
So Steve S. Cornery Bakery's food was bad and not well priced? You are delusional. Michael's food is good and overpriced but still strong. HP is a restaurant enigma.
David Greenberg
11:41 pm on Thursday, December 13, 2012
In my opinion, Corner Bakery wasn't anything to write home about. The prices weren't that great either - not overpriced, but not too attractive that I couldn't get the same fare elsewhere for less.... I went there a few times but could never really figure out how they made any money...
Michael's is good and overpriced - but it's been around for a few generations. People go there because they went there as kids and know what they're getting. Good food, good service. They take their kids because they trust it, enjoyed it as kids themselves, and want their kids to enjoy it too. Michael's added a salad bar, yogurt bar, and a regular bar that opens for private parties. I can honestly say I've NEVER gotten sick from the food at Michael's. Stash's - I could have made that claim when the old man owned it, but after he left - ummm, no. And when it moved into that hybrid fast-food/bistro experiment, I suddenly remembered why I stopped going there - that food went right through at hyper-speed...
AK
11:28 am on Friday, December 14, 2012
I wish I could learn more about why Michael's food is considered so good.
The more i learn about local restaurants the more I feel people don't really care about high quality food and the majority doesn't have any good taste buds. Because what is considered good is quite mediocre and I disregard price and service here completely.
Just food itself - most people are clueless.
Steve S.
11:43 am on Saturday, December 15, 2012
I ate at corner Bakery 3 times a week from the time it opened. The cobb salad was smaller and less "fresh" than the same priced salads at Norton's, Love's , Michaels, or even subway for that matter. As this year progressed those salads got skimpier and skimpier to the point where I stopped going there this summer and now grab a nice turkey sandwich from the guys at Perfect Blend. I am not delusional, the food at corner bakery was not bad, but it also wasn't great, if the food is good the price is less of an issue. If someone is looking for a bargain they can go to Mcdonalds for a buck. Yes Michaels is strong, because the food is good, therefore people will show up and pay the extra 15% to eat what they want. Thanks for the diagnosis.
Steve
12:23 am on Friday, December 14, 2012
David, I understand what you are saying, but I think you have missed my point. The discussion here was about yet another business closing in Highland Park, And why.
The point I was attempting to get across is that we as members of our community need to support that community if we are to have a viable city. The city not only depends on real estate taxes for revenue, it subsidizes that income with revenues generated for them by the local business community.
My point is don't complain about taxes rising or a non viable community if your not willing to go out and support the very entities that are there not only for your enjoyment and or convenience, but also for contributing to your communities economic health.
You do not help your community by shopping on the internet, or by supporting big box stores in Vernon Hills. The Wal Marts of the world support China and places alike, They do not support Highland park or Highwood.
Mom and Pop stores are founded by risk taking entrepreneuars who seek a better life. They create a place for others not only to shop and enjoy, but also create jobs as well as collect taxes to aid the community.
My feeling is if we are to turn this economic crisis around, we need to do it by supporting America. And supporting America and Americans starts at home.
David Greenberg
7:00 pm on Sunday, December 16, 2012
Steve, I got your point - I and several dear friends are serial entrepreneurs, so I know full well the risks one takes when starting a new business.
I'm happy to support local businesses but for me - it's a cost/benefit ratio. What do I pay for the product, transportation, parking, and my time to acquire the item? If I can get it somewhere less expensive, and make better use of my time - I will.
Sounds harsh I know, but that's the reality of the Internet-connected world we live in. Does it have an impact on tax revenues? Sure. But that's not my fault - it's the fault of the taxing bodies. If they'd reduce their rates to be competitive, perhaps more people would patronize the entities in their jurisdictions.
GFunk
1:11 am on Friday, December 14, 2012
I ordered a piece of fish at bluegrass tonight for $28, but it didn't phase me.. The waiter was awsome, the owner came to the table, the quality was excellent - CONSISTENCY. I go to bluegrass 3-4 times per month. Expensive, sorta. Locally owned, yes. Quality, you betcha. People will always pay for quality.
Moe @ the Buck
8:00 am on Friday, December 14, 2012
I will have to try Bluegrass. I've never been there before. Maybe that area is a best kept secret because Players Grill is very successful. Hell, the place even burned down, came back, and is still popular.
AK
12:04 pm on Friday, December 14, 2012
Looks like Moe is the major local food expert. Wonder what he thinks of Michael's and the similar price ranged like Once Upon a Bagel and similar.
Old H.P.
9:05 am on Friday, December 14, 2012
Can’t say enough about Jim Lederer his wife and Chef Warren. Three thumbs up nice people great food.
Richard Heineman
11:51 am on Saturday, December 15, 2012
It might be my imagination, but quality might have gone down since the chain was purchased by http://www.roarkcapital.com/. It started out as a lettuce entertain you, Rich Melman concept that was taken national by Bringer (Owner of Chili's) . Roark Capital Group was named after Howard Roark, the protagonist in Ayn Rand's classic The Fountainhead. Perhaps this has something to do with it.
Richard Heineman
11:34 am on Sunday, December 16, 2012
I was talking about Corner Bakery.
Mara Meyer
12:46 pm on Sunday, December 16, 2012
I agree with you Rick!