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New Reviews & Posts
Tom Stubbs July 14, 2014 at 01:11 pm
I think that is a really smart idea. I don't think I would go into investing without getting someRead More advice about real estate. I want to make sure my investments are sound, because I don't want to end up losing money. http://www.psginv.com/investments.htm
Walter White July 14, 2014 at 03:00 pm
Why don't you just advertise instead of creating these stupid little posts all over the Patch?
1st visit
Wheel Tech June 4, 2014 at 11:35 pm
Regarding this previous post, this is Wheel Tech Official response since we feel that the record hasRead More to be set straight: This gentleman brought us two wheels for an Acura TL. 1. One had curb damage 2. One had curb damage, a chunk out of the bead and the inside barrel was severely bent. 3. Both rims were the type with a machined face and a shallow groove along each spoke. So far so good. Here is what we did: 1. Dismounted the tires. 2. Chemically strip both rims. 3. Media blast both rims. 4. Straighten the bent rim. 5. Clean each rim in a three-step process. 6. Mount the rims on a CNC lathe and probe an undamaged part of the rim face so that the lathe computer will create an accurate profile. 7. Weld the face of the rim with part of the bead missing. 8. Carefully bring down the weld by hand so that it remains about a sixteenth of an inch higher than the face and the edge of the bead. 9. Clean the welding rim in a three-part process – again. 10. Powder coat both rims entirely in a color that matched the original as near as we could tell. 11. Re-mount the rims on the lathe and begin cutting the face. 12. In order to achieve a bright diamond result, at least forty thousands of an inch has to be removed. 13. When each rim has a bright machined look, remove from the lathe and clean each rim in a specialized process. 14. Put the rims in the powder oven and apply a clear coat to the entire rim. 15. Remount the tire. 16. Road-force balance. The customer did not like the colored finish on the part of the rim that was not machined. We tried again. Same process as above. (see photo – our 2 refurbished rims next to another that does not perfectly match.) Note: There are only so many times a rim can be lathed before the profile of the rim changes. Did this happen? Of course it did. What happened next? Our dear friend lost it. We offered his money back but he grabbed the rims and stormed out of the shop. Then we contacted him and offered refurbished rims from one of our sources. He did not like that. He figured It would not match. It put us back to square one. Did it stop there? No. Demeaning articles were posted on several websites and the Better Business Bureau was contacted. Has it been resolved? No. Now he wants new rims. New. Good deal, don’t you think? All of this took place after he signed a disclaimer on our quote sheet stating that although we try to recondition the rims to a “like new” appearance, the rims that are brought to us are not new and indeed, were severely damaged. (see photo) The saga continues. We at Wheel-Tech, Inc. put much time and care into every wheel that is brought to us. We are very proud of the work we do. Great reviews, repeat business, and word-of-mouth has grown a beautiful little business ten years in the making. When a problem arises, we do not run away from it. We treat all our customers with respect and expect to be treated the same. We are not salespeople. We are craftsmen. If there is mutual respect, we do whatever we can to satisfy our customers. And it is the joy of the business. When we are disrespected and unreasonable demands are made there is nothing to say and no civilized remedy.
Wheel Tech June 4, 2014 at 11:40 pm
to see pics of the original state of the wheel visit link:Read More https://www.facebook.com/pages/Wheel-Tech-Rim-Repair-Center/169578156415072
Vito Keburis June 5, 2014 at 08:58 am
When they offered me 2 refurbished wheels after their 2 mistakes. They said dismount them, ship themRead More to us and we will ship you 2 wheels sight unseen. Sign an agreement that I will accept wheels sight unseen. REALLY! I simply wrote I will bring them my 2 wheels, view the 2 they are supplying and if all is fine I will be on my way. NO RESPONSE FROM WHEEL TECH. Craftsmen as they claim to be would have matched my gray gunmetal color originally, avoiding all this.
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