RECONSIDER HAVING WHEELS REPAIRED HERE

RECONSIDER HAVING WHEELS REPAIRED HERE

On 4/19/14 I brought two of my original equipment Acura TL wheels to have minor cosmetic damage repaired at Wheel Tech-Rim Repair Center in Highland Park Illinois. One wheel had light scuffing on 12 inches of the exterior rim lip. The second wheel was missing about an inch by .3 of an inch of aluminum on the exterior lip, the rim lip needed to be weld filled. If it wasn't for these pothole abrasions these wheels looked great.

After two weeks Dave at Wheel Tech-Rim Repair Center called to tell me the wheel work completed. When I arrived I made a comment the wheels look “darker” than they should be. Ryan and Dave claimed the wheels are pretty close. I drove home and just as I thought, they refinished the wheels into a black gunmetal color. The original wheels are gray gunmetal color. I removed one of the original wheels and set it next to the wheels they refinish took pictures and emailed them in regards to the issue. They wanted to know how to proceed and I told them I would drive back up with one of the wheels they hadn't worked on. When I arrived they looked at my wheels and said they're off a few shades. I left them the wheels and waited another 2 weeks. I had to call them to see if they're done when I called, they said yes they are done, I told them I will be up to pick him up after work. When I arrived and inspected the wheels the wheel spokes no longer matched my original wheel and the color was still darker. Ryan stated he worked his but off on the wheels, they are close. I said you want me to say this is acceptable that my wheels not the same the color and the spokes don't even match anymore. Ryan didnt give an solid resolution, I told them I am not leaving the wheels with them again it's been over a month since they've been working on them. Brought them a sample and it's worse. Email topautotec@gmail.com for pictures.